My experience with them was a nightmare. Fortunately, I was able to cancel the contract after just a year due to their mistake when they signed me up,.Their idiot salesman promised me that the contract would be for a year, which I was later able to prove and they had to honor that, otherwise I would probably have been stuck with them for three years.

Anyway, they do NOT stand behind you if there are chargebacks due to fraudulent activity — something their salesman promised they would do. Instead they penalized me for being ripped off!

Even after canceling the contract, they kept pulling money from my business checking account. Getting them to stop practically took an act of God.

I could go on and on about Charge.com/Pipeline Data. If you do decide to sign on with them, do your best to get a shorter than normal contract, because you don’t want to be stuck with those people.

Oddly enough, we use PayPal and have never had a single problem in the 4 years we have been with them, We went with Charge,com/Pipeline data because it integrated better with our shopping cart system and looked more “professional.”

Well, PayPal now integrates seemlessly with our shopping cart since they introduced new features which work very well. When we did have to deal with one chargeback due to a fraudulent transaction via PayPal, instead of punishing us further, after an investigation they actually reversed the chargeback and we got our money back.

I may be in the minority, but I’ll take PayPal over Charge.com/Pipeline Data any day!